Last verified: August 14, 2025 (JST)
If speed matters, eSIM is the easiest way to get connected with Rakuten Mobile. There's no plastic card; just apply, verify, and activate on your phone.
Why eSIM?
- All-online setup: Apply → verify identity → activate, no store visit. See the eSIM page.
- Very fast activation: Rakuten highlights "Start using in ~3 minutes" once your eKYC screening completes on an eSIM-compatible device (details and conditions on the eSIM page and the Online Application Guide).
- Dual-SIM convenience: Keep your home-country number while adding a Japan line; see the Dual SIM section on the SIM products page.
Apply with referral benefits → https://www.japanmobileguide.com/referral
What to prepare
- Check your phone first: Use the official compatibility checker and note the warning that some overseas units may have limitations.
- Have accepted ID ready: Foreign residents can use a Residence Card or Special Permanent Resident Certificate for eKYC; full list: Identity verification documents.
- Payment method: Set up credit card or bank account; see reminders in the Step-by-Step Guide.
How activation actually works (5 steps)
- Apply online and select eSIM: Online Application Guide.
- Choose eKYC (AI quick verification) and capture your ID + face: Identity verification (eKYC).
- Enter payment details (card/bank): Step-by-Step Guide.
- Install the eSIM via my Rakuten Mobile when screening completes: SIM/eSIM product page (activation links).
- Finish initial setup for your device using the guides linked from the SIM/eSIM pages: eSIM page.
Pro tips for foreigners
- Match your ID exactly. If your name appears in multiple scripts, follow the identity page guidance to avoid re-verification: ID page.
- Overseas models caution. Rakuten notes some devices purchased abroad may not fully work even if listed; verify on the BYOD checker.
- Fallback to physical SIM if needed. If eSIM installation isn't supported on your device, you can choose a SIM card instead; see pros/cons in the Online Application Guide.
Sources
- eSIM (product page, eKYC + "~3 minutes" notes): https://network.mobile.rakuten.co.jp/en/product/sim/esim/
- Online Application Guide (English): https://network.mobile.rakuten.co.jp/en/guide/procedure/online-application/
- SIM product page (activation, my Rakuten Mobile, Dual SIM notes): https://network.mobile.rakuten.co.jp/en/product/sim/
- Identity verification (IDs & eKYC): https://network.mobile.rakuten.co.jp/en/guide/verify/
- Step-by-Step Application Guide (payment reminder): https://network.mobile.rakuten.co.jp/en/guide/procedure/
- Device compatibility checker (BYOD): https://network.mobile.rakuten.co.jp/en/product/byod/